Chris Pheifer
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Chris Pheifer
4000 E Morningside Dr
Bloomington, IN 47408
(812) 336-2389 §


Innovative, achievement-oriented IT professional with extensive and diverse technical experience, emphasizing network administration and end-user support.  Immediate goal is to provide comprehensive, high-quality support to meet the needs of a growing organization.  Personal and professional strengths include:

v      Excellent problem solver with strong communication skills.
v      Multiple industry-recognized certifications.
v      Conscientious and dependable in completing projects.
v      Extremely detail-oriented and highly organized.
v      Quick learner; able to grasp and master new concepts easily.
v      Equally effective working independently or as part of a team.
v      5+ years management experience.

§         Windows Server 2000, 2003

§         Windows Client OS (all)

§         Active Directory

§         Group Policy

§         Exchange 2000, 2003

§         ISA Server 2000, 2004

§         Terminal Services

§         Microsoft Office

§         LAN/WAN

§         TCP/IP

§         WLAN

§         IIS

§         WSUS

§         VPN

§         DNS

§         DHCP

§         Cisco Routers, Switches

§         Firewalls (PIX, SonicWALL)

§         Symantec AntiVirus Corp

§         Symantec BackUp Exec

§         Printers and Peripherals

§         Secure Web SmartFilter

§         CAT5, CAT6 Termination

§         PC Repair

Work History

IT Consultant
, Helix Technologies, Inc., Mitchell, IN                 2005 - Present
Provide IT solutions and support for regional organizations, schools, medical facilities, city utilities, local government offices, police and sheriff’s departments, libraries, law firms, residential customers, and a variety of other small businesses in Monroe, Orange, Lawrence, Jackson, Crawford, and Dubois Counties.
§             On-site and remote system administration and troubleshooting.
§             Diagnose and resolve hardware, software, and networking problems.
§             Design and implement custom MS Terminal Services solutions.
§             Install, upgrade, migrate, and administer MS Exchange Server.
§             Provide technical support for end-users in non-technical terms.
§             Custom build, repair, and upgrade servers and workstations.
§             Design, build, and support a 140 unit condo, pay-per-use, WiFi network.

Assistant Kitchen Manager, Malibu Grill, Bloomington, IN              2000 - 2005

Sound Engineer, Snake Audio Sound & Lighting, Bloomington, IN    1990 - 2000


Microsoft Certified Professional
, MCPID 3197777 - 2004

CompTIA A+ Certified, COMP001004064844 - 2005

Cisco Certified Network Associate – CCNA, CSCO11111506 2008


Associate of Applied Science in Computer Information Systems - 2005
·         “Outstanding Student Award” – Computer Information Systems Program.
·         Graduated Summa Cum Laude.  Dean’s list every semester.  GPA 4.0

Cisco Networking Academy – CCNA 1-4 Curriculum – 2008

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